FAQ

Unlock your skincare routine with six intentional essentials.

Step 1 – Key No. 1 | Essential Cleansing Bar: Begin with your daily cleanser to gently remove dirt, oil, and impurities.

Step 2 – Key No. 2 or Key No. 3 | Targeted Cleansing: Follow with the Blemish Bar (Key No. 2) to help clarify blemish-prone skin or the Complexion Bar (Key No. 3) to promote a brighter, more even-looking complexion. Choose one based on your skin’s needs, not both.

Step 3 – Key No. 4 | Essential Rose Mist: Refresh and hydrate your skin with a light mist.

Step 4 – Key No. 5 | Essential Hydrating Oil: Finish by applying a few drops to help lock in moisture and leave your skin feeling soft, smooth, and nourished.

Weekly Treatment – Key No. 6 | Essential Complexion Gel Mask: Incorporate the mask into your routine once or twice a week, following the product’s application instructions, to help enhance your skin’s natural glow.

Key No. 1 – Essential Cleansing Bar: Your everyday essential! A gentle daily cleanser designed for all skin types to cleanse, refresh, and maintain healthy-looking skin.

Key No. 2 – Blemish Bar: Formulated to help clarify and balance blemish-prone skin, making it ideal for those concerned with breakouts and excess oil.

Key No. 3 – Complexion Bar: Designed to help brighten and even the appearance of your complexion, making it ideal for those looking to improve the appearance of dark spots, uneven skin tone, and dullness.

Not sure which to choose? Start with Key No. 1 for your daily cleanse, then follow with Key No. 2 or Key No. 3 based on your primary skin concern.

At Key Essentials Co., we believe in simple, intentional skincare made with thoughtfully selected ingredients to support healthy-looking skin.

Key No. 1 | Essential Cleansing Bar: Formulated with colloidal oatmeal to gently cleanse, soothe, and refresh the skin. Designed for all skin types, this everyday essential helps remove dirt, oil, and impurities while leaving skin feeling soft, clean, and nourished.

Key No. 2 | Blemish Bar: Formulated with neem, kaolin clay, colloidal oatmeal, aloe vera, and licorice root to help clarify, balance, and soothe blemish-prone skin.

Key No. 3 | Complexion Bar: Made with turmeric, kojic acid, licorice root, colloidal oatmeal, and honey to help brighten the appearance of skin, improve the look of uneven skin tone, and promote a radiant complexion.

Key No. 4 | Essential Rose Mist: Made with 100% Moroccan Rose Floral Water to gently refresh, hydrate, and soothe the skin.

Key No. 5 | Essential Hydrating Oil: A nourishing blend of grapeseed oil, jojoba oil, marula oil, pumpkin seed oil, pomegranate seed oil, and vitamin E to help moisturize, soften, and support a healthy-looking glow.

Key No. 6 | Essential Complexion Gel Mask: A brightening gel mask featuring turmeric and Manuka honey, designed to enhance the appearance of radiance and promote a smoother, more even-looking complexion.

Simply add your Keys to your cart and check out securely online. Once your order is placed, you’ll receive a confirmation by email.

We offer flat-rate shipping of $7.99 per order, and shipping is free on orders of $75 or more. We currently ship within the United States only.

All orders ship within 24–48 hours, so your Keys will be on their way to you quickly.

We ship with UPS, USPS, or FedEx, choosing the carrier based on the best available rates for your order.

Yes. Once your order ships, your tracking number is sent straight to your email so you can follow it all the way to your door.

We accept returns within 30 days of delivery for items that are unused and in their original condition. The buyer is responsible for return shipping costs. To start a return, email us at hello@keyessentialsco.com and we’ll help you get started.

Your satisfaction is important to us! If an error occurs on our behalf, such as an incorrect or missing item, we are happy to review the issue and work toward a resolution.

If you receive an incorrect item or notice something missing from your order, please contact us within 48 hours of delivery.

Be sure to include your order number, a brief description of the issue, and photos when applicable.

If the error was made on our behalf, we will gladly work to make it right at no additional cost to you.

Every Key Essentials Co. order is carefully packaged before shipment. However, we are not responsible for damage caused by third-party shipping carriers during transit.

If your package arrives damaged, please contact the shipping carrier directly to initiate a claim. We also encourage you to document any damage with photos of the packaging and products.

Once your order has been transferred to the shipping carrier, delivery timelines and transit delays are outside of our control.

For lost, delayed, or misdelivered packages, please contact the shipping carrier directly for assistance.

We’d love to hear from you. For questions about your order, our Keys, or anything else, email us at hello@keyessentialsco.com and we’ll get back to you as soon as we can.